When the Demo Wins and the Requirements Lose
Why a scripted demo beats defined requirements, and what that costs later.
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Book a Scoping Session From the practice / 01–03
Patterns, not case studies
These are patterns, not case studies. Over eighteen years working inside engineering organizations, first as an electrical designer and later leading systems and automation work, I have watched the same failure modes repeat across different companies, different platforms, and different decades. Field Notes is where I write those patterns down.
You will not find client names, project timelines, or ROI figures here. What you will find is the diagnostic thinking behind the work: why a technically sound platform gets rejected in the boardroom, why the software rarely fails on its own, and where the real cost tends to hide before anyone can put a number on it. If a pattern sounds familiar, that recognition is the point.
As Glenn-Walker Systems Consulting takes on client engagements, this section will grow to include what we learn from that work as well.
The collection
Why a scripted demo beats defined requirements, and what that costs later.
Read moreThe manual process nobody questions is usually the most expensive thing in the room.
Read moreWhy a new platform inherits the same broken workflow it was bought to fix.
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